We have a clear strategy to deliver
Focus on the environment and audiences that we need to know better than anyone else – Airports and the fantastic opportunities they provide. Commercialised, developed, packaged, communicated and delivered with excellence
Ambition – We define the sector and are not defined by it. We want to be the place to come for ideas, knowledge and a point of view on the whole air travel sector. It’s a place of opportunity; take it and make things happen.
Expertise – This is what we do. We need to be a team of experts who understand the Airport environment and audience better than anyone else. Think and act like a market leader, be more progressive and deliver ‘best in class’ service – always.
Agility – We need to act quicker than anyone else. Time is poor – respect it, act quickly and get to the point – keeping it short and simple
It is not only what we do that is important, but the way we do things that matters enormously.
- Be trustworthy and respectful – follow through on the promise, build trust and be aware of the impact of your words and actions with your colleagues, clients and partners.
- Be open to change and another perspective,
- Work as a team – be helpful and supportive to your team, help them to be successful
- Take ownership – Be decisive, be accountable, be on time and don’t leave it for someone else
- Be excellent – take pride in your work…. try to inspire and be creative ….Create BUZZ
- Be commercially aware – look for ways to do things more efficiently, be financially sensible and cost conscious.
- Challenge the norm – look for ways to get round problems – think of alternatives, but if you don’t know, or aren’t sure, then ASK
- Keep your sense of humour – be energetic, motivated and committed ….but always with a sense of fun.
Success, Reward and a great Reputation are the goals for Everyone at Eye Airports.